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COVID-19 Update on 2020 Refresh and Non Pensions Online (POL) Annual Updates
This year’s TRS data cut for the annual refresh will take place after 7 pm on Friday 19 June 2020 with refreshed statements being made available by the end of August 2020.
Our NHS Pensions team will be working hard to try and ensure that as many…
Accessibility statement for the Information Request website
This accessibility statement applies to the following services:
Submit a freedom of information request
Submit a subject rights request
Submit a subject rights request for someone else
This website is run by the NHS Business Services…
Contact NHS Pensions - employers
NHS employers can contact NHS Pensions by phone, email or post.
General enquiries
You can contact us by:
Email: nhsbsa.pensionsemployers@nhsbsa.nhs.uk (employers only)
Telephone: 0300 3301 353
Monday to Friday, 8am to 6pm
Find out about call…
NHS chief makes UK top Digital Leaders list
A North East NHS chief beat strong competition to gain a place at this year’s Digital Leaders 100 awards.
Darren Curry, Chief Digital Officer from the NHS Business Services Authority (NHSBSA), has made it onto the shortlist for the most hotly…
Contact ESR
You can contact the ESR team by email at ESR.communications@nhs.net
You can contact your Regional NHS ESR Team for advice and guidance about maximising your use of ESR. Visit the ESR Hub to find out more.
Pension scams
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Pensions scams
Anyone can fall victim to pension scams because they can be difficult to spot. In one year, 1 in 17 adults were victims to fraud according to the 2023 Crime Survey for England and Wales.
Scammers are typically…
Accessibility statement for Total Reward Statement Access
This accessibility statement applies to the Total Reward Statement Access website.
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be…
Accessibility statement for Pensions Online
This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:
listen to most of the website using a screen reader (including the…
Independent Sector Healthcare Providers
A commissioner of health services, such as an Integrated Care Board (ICB) or a local authority, may award contracts to a range of service providers. These providers can include organisations from the independent sector known as Independent Sector…
Pay and contributions
The updated pensionable pay ranges for each contribution tier from 1 April 2025 have been presented to Parliament on 10 July 2025.
This webpage has been updated with the proposed new ranges.
Information about calculating member pay, protection…