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Forms you need to manage a member’s pension record. Contact details  Employer Organisation Contact details (PDF: 274KB)Make Contribution Payments (MCP) primary user change (Word: 72KB) Estimates Employers should use Pensions Online (POL…

NHS Business Services Authority (NHSBSA) has made it onto Stonewall’s Top 100 Employers list out of a record 445 participating organisations, the largest number to ever enter. The index is a powerful benchmarking tool used by employers to assess…

Activities we carry out We work on behalf of NHS England (NHSE) on the following tasks: annual general ophthalmic services (GOS) complaints GOS 4 pre-authorisation GOS contract management - visit our dedicated contract management page post-…

If you get an NHS pension, it’s very important that you let us know straight away if your personal details, bank details or circumstances change. If you have a change of circumstances and don’t tell us, this could result in suspension of your…

If you have any questions about your NHS Pension, you can contact us by: Telephone: 0345 121 2522 Outside the UK: +44 191 283 0303 Monday to Friday, 8am to 6pmFind out about call charges Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk X (formerly…

We are currently reviewing how we request information for member’s records with missing data or to amend incorrect data. The accuracy of this data is essential to ensure members can access up to date Total Reward Statements, Annual Allowance…

As part of our ongoing commitment to partnership working and fostering strong relationships, we’re introducing a new structure for the NHS Pensions Stakeholder Engagement Team from 1 April 2025. We’re committed to working in partnership with all NHS…

This accessibility statement applies to Complete a Medical certificate of cause of death. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that…

This accessibility statement applies to Pay by card. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to: change colours,…

This accessibility statement applies to the Pharmacy sales - NHS prescription prepayment certificate website. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example…