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Post payment verification and sending us your evidence
If you've been contacted by our Provider Assurance Ophthalmic team as part of our post payment verification (PPV) activities, NHS Egress is a secure and simple way to send us your evidence.
The NHS Egress platform will enable you to send secure…
AW171 Reminder
In June, we advised you that the final phase of the system functionality to automate the AW171 process was complete and advised employers that AW171s are no longer required.
Recently, we have seen an increase in the number of e-mails from employers…
Changes to email addresses and notification to NHS Pensions
We have become aware that organisations have been asked to review the email addresses they use, with some organisations changing this to a non nhs.net/ nhs.uk email account.
If you have amended your email address, then you will need to notify NHS…
Finance arrangements
From 24 July 2017 the NHSBSA will become responsible for finance services currently provided by Equiniti Paymaster. The transition will have little impact on finance business as usual procedures. Please continue to submit your monthly contributions…
Data update for non Pensions Online organisations
Invitations for non Pensions Online (POL) users year end update training events have now been sent. If you haven’t received your invitation via email and would like to attend, please email nhsbsa.stakeholderengagement@nhs.net as soon as possible.…
War Pension Scheme and Armed Forces Compensation Scheme
If you receive War Pension Scheme or Armed Forces Compensation Scheme payments and are under the age of 60, you can request a war pension exemption certificate from Veterans UK.
A valid war pension exemption certificate entitles you to:
free NHS…
Overpaid Employer Contribution Rate 2019/20
Further to the communication in the March employer newsletter where we advised that all employers should continue to remit 14.38% employer contributions to the Scheme, it has come to our attention that a number of employers have paid more than 14.38…
Finance contribution collection
The Contribution Collection area of the NHS Pensions Finance web page has been updated to include information regarding the payment of pension contributions, premature early retirement, injury benefit, final pay control costs and late payment…
Complaints
Every member of our staff has a responsibility to:
provide good customer service
try to resolve customer concerns as quickly, fairly and thoroughly as possible
We use complaints as an opportunity to learn how we can improve our services to…
Non-Pensions Online (POL) Annual Update
All employing authorities are required to submit end of year information to NHS Pensions on an annual basis.
Our Data Management Team will send the prepopulated spreadsheet to the main EA contact week commencing 16 March 2020. This will be…