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Further to the communication in the March employer newsletter where we advised that all employers should continue to remit 14.38% employer contributions to the Scheme, it has come to our attention that a number of employers have paid more than 14.38…

The Contribution Collection area of the NHS Pensions Finance web page has been updated to include information regarding the payment of pension contributions, premature early retirement, injury benefit, final pay control costs and late payment…

Every member of our staff has a responsibility to: provide good customer service try to resolve customer concerns as quickly, fairly and thoroughly as possible We use complaints as an opportunity to learn how we can improve our services to…

All employing authorities are required to submit end of year information to NHS Pensions on an annual basis. Our Data Management Team will send the prepopulated spreadsheet to the main EA contact week commencing 16 March 2020. This will be…

Our contact centre gives coronavirus helpline support to callers ringing the 111 service.  We set up the dedicated helpline at the request of Public Health England (PHE) and at short notice.  Within 12 hours we: trained 50 agents developed…

Further to the communication published on our website that advised all employers should continue to remit 14.3% (plus the employer levy of 0.08%) employer contributions to the Scheme for 2020-21, it has come to our attention that a number of…

This event relates to non-Electronic Staff Record (ESR) and non-Pensions Online (POL) year end submissions. Employers who use prepopulated excel spreadsheets to submit their annual update will be sent these on 15 March. The spreadsheet and…

The 2020/21 End of Year Certificate is now available on our website and can be accessed via our NHS Pensions Finance webpage. As part of your New Fair Deal (NFD) status, you are legally required to complete end of year certificates for each…

On 1 July 2021 the final pay control rules changed. These changes were applied retrospectively from the 1 April 2018 and employers were able to apply for final pay control charge invoices received or paid between 1 April 2018 and 1 July 2021 to be…

Service availability The NHS Jobs service is currently available.  Planned downtime You can find information here about our planned maintenance and improvements which will mean the NHS Jobs service will be unavailable: Thursday 24 April 2025…