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Contact us
If you are an NHS Pension Scheme member or an employer looking to contact NHS Pensions, you can get in touch using the information in the following links:
Contact NHS Pensions – active and deferred members Contact NHS Pensions – pensioner members…
Contact us
You can find the name and contact details of the lead statistician responsible for each statistical output in the preface of each publication.
View our latest publications.
For general enquiries about our statistics
You can contact us by:
Email…
Pension Awareness 2023: Getting started
Pension Awareness Week is all about helping to raise awareness of the importance of pensions. Throughout the week we’ll be sharing information on the NHS Pension Scheme, what it is and why it’s so valuable.
If you’ve just recently joined the NHS…
Digital prescription prepayment certificate uptake hits £1m mark
The number of customers applying online for a prescription prepayment certificate (PPC) has hit the one million mark, saving more than £390,000 for the NHS so far.
A PPC lets the holder get as many NHS prescriptions as they need for a set price. If…
Background and introduction
Background
In December 2011, the Department of Health and Social Care (DHSC) set out plans to support the development, adoption and spread of innovation in the NHS. It published a report titled "Innovation, Health and Wealth, accelerating adoption…
Background and introduction
Background
In December 2011, the Department of Health and Social Care (DHSC) set out plans to support the development, adoption and spread of innovation in the NHS. It published a report titled 'Innovation, Health and Wealth, accelerating adoption…
Infected blood Government announcement 18 May 2021
On 25 March, the government announced changes to the England Infected Blood Support Scheme (EIBSS). The changes announced remove some of the differences between the Infected Blood Support Schemes across the UK.
EIBSS has worked with the Department…
Our new look website is now live
It is really important that you submit feedback telling us what you think about your experience of using the new site. This could be observations about the design and layout, anything you expect to see that’s not there or anything that’s not working…
Help and support for employers
We've published a range of information and resources to support employers with the NHS Jobs service.
Latest system release information
Release information for August 2023
NHS Jobs system release for employers - 10 August 2023 (PDF: 220KB)…
Current processing times for NHS Pensions
This page was last updated on 17 April 2025.
Payments
Payments
Current processing times
Payment of your retirement benefits
Within 30 calendar days from the date of your retirement, or from the date we received all…