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Pension scams
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Pensions scams
Anyone can fall victim to pension scams because they can be difficult to spot. In one year, 1 in 17 adults were victims to fraud according to the 2023 Crime Survey for England and Wales.
Scammers are typically…
Pay and contributions
Information about calculating member pay, protection of pay and contribution tiers.
Pay
What counts as pensionable pay
Pensionable earnings are determined by the member's employment or engagement terms.
Certain earnings are included or excluded…
Contact NHS Pensions - employers
NHS employers can contact NHS Pensions by phone, email or post.
General enquiries
You can contact us by:
Email: nhsbsa.pensionsemployers@nhsbsa.nhs.uk (employers only)
Telephone: 0300 3301 353
Monday to Friday, 8am to 6pm
Find out about call…
Non Pension Online (POL)
On an annual basis, all employing authorities are required to submit end of year information to NHS Pensions to allow us to complete our cyclic update of member records.
In 2020, Non POL Employers will be asked to complete and return the annual…
New Fair Deal (NFD) End of Year Certificate 2019-20
You can now access the 2019-20 End of Year Certificate via our website.
As part of your New Fair Deal (NFD) status, you are legally required to complete end of year certificates for each employer code you have declaring Scheme members,…
NHS AVC Scheme transfer from Equitable Life to Utmost Life and Pensions
Although Equitable Life closed to new business in 2001, the NHS AVC Scheme with Equitable Life remained open because it was established before the closure. As a result, members of the NHS Pension Scheme who had previously paid contributions to…
Pensions Online – Error Handling
Pensions Online (POL) error handling has a facility for employers to submit a comment on an error, to the NHS Pensions Data Management Teams. Employers are asked to submit comments where additional information can be provided to enable NHS Pensions…
Allocation - Retirement Flexibility
Allocation is a retirement flexibility that is available to all members of the NHS Pension Scheme.
Following a review of the enquiries we receive about allocation, it was evident that we needed to make the application process and available guidance…
Update on error on 2023/24 Pension Savings Statements
Following our previous update, we can now provide more information to Scheme members affected by the 2023/24 pension savings calculation error.
We have written to affected members directly and will continue to provide regular updates. You do not…
Information for employers about changes to public sector pensions
Every Public Service Pension Scheme is working through significant complexity to put in place the Public Service Pensions Remedy for all affected members
As the largest Scheme, the NHS Pension Scheme has made substantial progress towards…