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Members can increase their pension benefits in a number of ways. Additional Pension To set up an Additional Pension, follow the instructions in the Additional Pension decision tree (PDF: 311KB). Added Years Read the Added Years factsheet (…

Pensions Online (POL) is an online tool based on the internal NHS Network (N3). It gives employers the facility to update and amend members' pension records. Complete our form to make amendments to the Pensions Online administrator details (PDF:…

Forms you need to manage a member’s pension record. Contact details  Employer Organisation Contact details (PDF: 274KB)Make Contribution Payments (MCP) primary user change (Word: 72KB) Estimates Employers should use Pensions Online (POL…

If you get an NHS pension, it’s very important that you let us know straight away if your personal details, bank details or circumstances change. If you have a change of circumstances and don’t tell us, this could result in suspension of your…

If you have any questions about your NHS Pension, you can contact us by: Telephone: 0345 121 2522 Outside the UK: +44 191 283 0303 Monday to Friday, 8am to 6pmFind out about call charges Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk X (formerly…

We are currently reviewing how we request information for member’s records with missing data or to amend incorrect data. The accuracy of this data is essential to ensure members can access up to date Total Reward Statements, Annual Allowance…

We are currently sending pension savings statements to members whose pension benefits have increased by more than the standard annual allowance. The annual allowance is the maximum amount of tax-free growth an individual’s pension can grow by in…