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National coronavirus (COVID-19) diagnostics challenge triage service
We were asked by the Department of Health and Social Care (DHSC) to support the national diagnostics challenge.
As part of the government's 5-pillar coronavirus testing strategy, UK companies have been asked to help build a large British…
Supporting NHS returning to work during the coronavirus (COVID-19) outbreak
We’ve created a customer service team to look after all former NHS clinicians who want to return to work during the coronavirus (COVID-19) outbreak.
The team was set up at very short notice within our HR Shared Services in response to a request…
Disabled Students Allowance (DSA)
If you have a disability and need extra support during your studies, Disabled Students Allowance (DSA) can help with costs for:
specialist equipment
non-medical help
course related travel costs
You can also get a general allowance which could…
Support for the launch of the NHS COVID-19 contact tracing app
The NHS Business Services Authority provided contact centre support for phase 1 of the NHS COVID-19 contact tracing app.
Our contact centre was open 24 hours a day for users on the Isle Of Wight who were symptomatic and needed to order a home test…
PHE and Department for Education COVID-19 Testing kit support helpline
We’ve set up a contact centre helpline to support schools get additional COVID-19 testing kits for staff who are symptomatic.
This ensures that staff who test negative can return to work quickly, which helps the continuity of education for students…
Advice service for universities and higher education provider COVID-19 leads
We’re supporting Public Health England and the Department for Education by delivering an additional channel of support for COVID-19 leads at universities and higher education providers.
Our trained advisors are undertaking risk assessments to…