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During COVID-19 we have introduced a number of measures and easements to support employers at this time. One of these was a new email account for employers to send certain forms to where other methods are no longer suitable. Recently the team…

As per the last pensions update explaining the removal of the paper AW171, we wanted to confirm the process for non-POL employers requesting changes to information. Instead of sending in the AW171, all non-POL employers will now need to submit the…

The process of the mid-year refresh has started and member details up to 8 October will be used for the refreshed statements.  Any amendments to member details from 9 October will be included in the annual refresh in 2022. We expect the mid-year…

We advised in a previous newsletters that employers are no longer required to send the paper SD502 opt out form to NHS Pensions and we have amended the form to include this advice. Instead, it is the employer’s responsibility to retain the form in…

The Greenbury functionality within Pensions Online (POL) is now available. All requests for disclosure must be received by Monday 28 February 2022, so that we can provide you with the necessary disclosure information. You should avoid using the…

First Awards A total of 3751 applications have been processed so far in May of which 96.91% were paid on time. Bereavements Bereavements is progressing through recovery and reaching some stability. A number of activities are on-going to…

There are Level 2 GP practice manager events taking place in June 2022, presenting educational training tailored for practice managers. The event will be delivered virtually via Microsoft Teams and is in two parts. The second session needs to…

When sending NHS Pensions an application for entitlement to ill health retirement (Form AW33E) and any supporting medical evidence, please ensure that the form is in sequential order, in the correct orientation and remove any blank pages before…

The Stakeholder Engagement Team run a series of events throughout the year providing regular updates and delivering educational training for employers. Please visit the employer events section of the Employer Hub for upcoming events. These events…

Prior to NHS Pensions processing data received from ESR, checks are made to determine that the data is in the required format and meets the criteria provided to enable successful processing and updating of member records.  If data is not in the…