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Pensions Online (POL) will be unavailable between the following times: 7pm on Friday 3 November and 7am Monday 6 November 7pm on Friday 10 November and 7am Monday 13 November Please note: at times we may need to take POL offline at short…

We are currently receiving a number of paper retirement benefit claim forms (AW8) for employers that do not have access to Pensions Online. However we are unable to process a large proportion of these due to the members’ records still being active…

Previously it has been a requirement that all NHS organisations provide a statement of estimated total contributions for the next financial year. However, there has been a change to the Scheme Regulations where this requirement is permissive and on…

If you wish to direct a new query to the Data Management Team please use nhsbsa.datamanagement@nhs.net only. Avoid copying in other NHS Pensions mailboxes or individuals as this causes duplication. Equally, if you are responding to a request from…

The Employer Charter has recently been through a thorough review including contributions from the employer representatives of the Service Improvement and Development (SID) Board. The latest version is now available on our website. The Charter…

In March 2017 the Stakeholder Engagement Team held their first events for employers. This infographic provides some information about the events that have been held over the last 12 months. Look out for future event invites and don’t forget to book…

It has come to our attention that some employers have published copies of our guides and forms on their websites. On investigation, these are out of date documents which could provide members with the incorrect information and these show up in…

With immediate affect the fax machine number (01253 774452) advertised on the Pensions Online (POL) registration form will no longer be available. In line with GDPR this is not a secure route to sending us information and as such it has been…

The email account nhsbsa.practicepayments@nhs.net  currently used by GP practices will be closing with effect from Monday 2 December 2019.   Emails sent to nhsbsa.practicepayments@nhs.net after 2 December 2019 will not be forwarded and the account…

Employers using MCP to submit their pension contribution information can now view their contribution history within the service. This will show you the details of what was submitted and who in your organisation made the submission. Remember, if you…