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We have adopted the model publication scheme and we publish in line with the definition document for the Health Sector (PDF: 162KB). Who we are and what we do How we fit into the NHS structure Organisational structure Gender pay gap report…

Your views are important to us You can take part in our short survey to give us your views on our NHS Tax Credit Exemption Certificate service. Your answers will help us to see how we are doing overall and how we can improve. You can be sure that…

Your views are important to us Please take part in our short survey to give us your views on our medical exemption certificate service. Your answers will help us to see how we are doing overall and find out how we can improve. You can be sure that…

Your views are important to us Please take part in our short survey to give us your views on our maternity exemption certificate service. Your answers will help us to see how we are doing overall and find out how we can improve. You can be sure…

The NHS Business Services Authority is responsible for the Healthy Start service through which eligible applicants can get help to pay for specified food items as well as free vitamins. Why we process your information We will use the information…

Every member of our staff has a responsibility to: provide good customer service try to resolve customer concerns as quickly, fairly and thoroughly as possible We use complaints as an opportunity to learn how we can improve our services to…

Introduction from our Executive Director of People and Corporate Services This report celebrates what we have achieved during 2022/23. 2022/23 was another challenging year, but thankfully we did see the end of all controls in relation to the…

Members of the public are invited to attend the NHS Business Services Authority's Annual Public Meeting at 4pm on Wednesday 18 July 2018. The meeting will take place in the Boardroom of Stella House, Goldcrest Way, Newburn Riverside, Newcastle upon…

The Secretary of State for Health and Social Care joined a virtual NHS staff event earlier today (Thursday 25 March 2021). Matt Hancock opened the NHS Business Services Authority’s fortnightly engagement session by thanking NHSBSA employees for…

This accessibility statement applies to the Overseas Healthcare Services Knowledge base website and associated Contact us webpage. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to…