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If you have a disability and need extra support during your studies, Disabled Students Allowance (DSA) can help with costs for: specialist equipment non-medical help course related travel costs You can also get a general allowance which could…

If you need to contact us about AVCs (Additional Voluntary Contributions), AP (Additional Pension), or ERRBO (Early Retirement Reduction Buy Out) please email us at nhsbsa.apavcreferrals@nhs.net.  These email accounts are no longer active:…

The website membership enquiry process will be updated to include Retrospective and Part Time Access (PTA) as well as a few smaller changes with the existing standard membership. The volume of Retrospective and PTA membership enquiries is relatively…

There are 3 main reasons why an annual benefit statement (ABS) may not be available for your members. These are listed below with some examples: There is an issue that needs to be investigated. This could be because: We have a query about the…

Our stakeholder engagement team's work involves a managed escalation and recovery process of unpaid NHS Pension contributions. Unpaid payments include employee and employer contributions as well as any related AVC / ERRBO payments that have not…

If you have recently had contact with NHS Pensions please complete this short survey to tell us about your experience. It won't take longer than five minutes and your answers will help us to continue to improve our services.

In May’s newsletter we told you we would be contacting members using work email addresses held on ESR. This exercise successfully took place between 10 July and 19 July with over 1 million emails being sent. We are now working our way through the…

We provide information and resources for universities and colleges who work with current or prospective NHS and social work students. If you have any queries about any of the resources or would like to discuss our services and how we can help you,…

In December, ESR provided NHS Pensions with a data cut that gave access to employees’ work email addresses. The intention is to hold these email addresses on the member records so that we can contact members about their pension and associated…

Contact us using our online form You can contact us using our online form. To complete it, fill in your details and select the service you need to contact from the drop-down menu on the form. Contact us by telephone You can also contact each of…