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Institute of Customer Service membership
NHS Pensions is proud to be a member of The Institute of Customer Service (ICS).This is the professional body for customer service, helping organisations improve their customer experience and business performance. It has a membership body of over…
NHS Business Services Authority recognised at technology awards
NHS Business Services Authority (NHSBSA) has won two categories at the Dynamites 19 Awards, which celebrates the rising stars of the region’s growing tech sector.
More than 450 people attended the Dynamites 19 Awards last week, which were hosted by…
Call charges and phone numbers
The cost of calling our services depends on the first few digits of the number and whether you're calling from:
a mobile or landline
the UK or abroad
Costs may differ from the approximate charges listed. You may get free or discounted calls to…
2018-19 GP Provider/non-GP Provider Certificate of Pensionable Income and 2018-19 type 2 medical Practitioner self-assessment form
The 2018-19 GP Provider and non-GP Providers Certificate Of Pensionable Income is now available in the practitioner page of the Member Hub section of our website. All GP Providers and non-GP Providers must complete the certificate by 29 February…
Disclosure of Senior Managers Remuneration (Greenbury) - deadline 28 February 2020
All requests for disclosure information must be received by NHS Pensions between 6 January 2020 and 28 February 2020.
This will enable NHS Pensions to provide you with the necessary disclosure information by 1 April 2020, which will give you time…
Electronic Staff Record (ESR) coding
We worked with the Department for Health and Social Care and Public Health England to create a set of coronavirus (COVID-19) absence reporting codes in ESR.
ESR is the national payroll and HR platform for the NHS which we own and operate on behalf…
Reminder Greenbury 2021 Exercise
A reminder for employers that all requests for disclosure information must be received by NHS Pensions between 4 January 2021 and 26 February 2021. This will allow us to provide you with the necessary disclosure information by 1 April 2021.
We are…
Reminder for employers using the Polia email account
A reminder for employers when using the polia3 email account, which is nhsbsa.polia3@nhs.net.
Please make sure you only use this email account for either:
additional information we have requested from you
any supplementary forms associated with…
HR Shared Services (HRSS)
We are the centre of expertise for the NHS, delivering a comprehensive range of end-to-end HR Shared Services to NHS organisations. With our continuous drive to improve efficiency and delivery standards, we believe our solutions are the leanest and…
Authorised signatures
Authorised signatories are personnel working for commissioner and/or provider organisations with responsibility for notifying NHS Prescription Services of changes to prescribing data.
NHS Prescription Services hold details of a senior authorised…