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This accessibility statement applies to the NHS ESR Hub website. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:   zoom…

We do not include a projection of your pension at retirement as part of your statement.  NHS pension benefits for membership after 2015 are also subject to change. In 2015, the government made changes to most public service pension schemes,…

We suspended several steps in the data escalation process whilst we dealt with COVID-19 as we felt from an employer's and a Pension Team perspective, we all made significant adjustment to ways of working. The timeframes were lapsed and we stopped…

From 1 April 2022, stricter validation rules will come into effect for FP17s.  As part of these rules, the Clinical Data Set (CDS) items reported need to match the treatment band claimed. Details of which treatment band is allocated to each CDS…

We recently shared with you an updated requirements document for payroll providers, setting out the system changes that will need to be made by your payroll provider by 1 October 2022 for the implementation of changes to member contributions. This…

This policy applies to anyone who works (or has worked) in the NHSBSA, or for an independent organisation that provides NHSBSA services. This includes agency workers, temporary workers, students, and volunteers. Policy and contact details are…

Do not use the contact details on this page for routine enquiries​​​​​ For initial and routine enquiries, email us at dmdenquiries@nhsbsa.nhs.uk, or use the specific email addresses listed under the Contact us section of the dm+d homepage. You…

Our support email addresses have changed From 15 March 2023 we have replaced our support email addresses with one email address to make it easier to contact us: DataServicesSupport@nhsbsa.nhs.uk You can use this email address to contact us for…

How to find an NHS dentist To find an NHS dentist, visit: NHS.UK if you’re based in England Health in Wales if you’re based in Wales For help accessing an NHS dentist in an emergency or out of hours, visit: NHS.UK if you’re based in…

Background and aim As part of the national response to the COVID-19 pandemic, in April 2020 NHS England (NHSE) commissioned a prescriptions delivery service from community pharmacies to people classed as ‘shielded patients’ who were required to…