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The proposed Christmas opening hours for our contact centre are as follows: Friday 22 December - 8am until 6pm Saturday 23 December – 9am until 3pm Christmas Eve – Closed Christmas Day – Closed Boxing Day – Closed Wednesday 27 December – 8am…

We’re responsible for administering the NHS Pension Scheme in England and Wales on behalf of the Department of Health and Social Care (DHSC). Within this hub, you can find information on: our role as administrator of the NHS Pension Scheme NHS…

Prudential have recently introduced a new online joining facility for members to join their MPAVC scheme. This service is available 24/7 and is already up and running. This has been introduced in addition to their telephone service where members can…

Members of the public are invited to attend the NHS Business Services Authority's Annual Public Meeting at 4pm on Wednesday 18 July 2018. The meeting will take place in the Boardroom of Stella House, Goldcrest Way, Newburn Riverside, Newcastle upon…

Members of the public are invited to attend the NHS Business Services Authority's Annual Public Meeting at 2.30pm on Thursday 6 February 2020. The meeting will take place in the Boardroom of Stella House, Goldcrest Way, Newburn Riverside, Newcastle…

As a result of the ongoing Covid-19 situation, we are currently receiving a high volume of calls to our NHS Pensions Employer Helpline. Please do take a look at the dedicated resources and guidance for employers within our NHS Pensions employer hub…

A reminder from the Bereavements team that employers should not email any forms to the team. Please send any of the forms listed below, including Tell Us Once and death certificates, directly to nhsbsa.pensionscanquery@nhs.net where the forms will…

The MCP submission home screen has recently been updated to allow for Payment Information to be submitted for both Manual (BACS/Bank Transfer) and Automated (Direct Debit/Automatic Collection) Payment Types. You should ensure you are selecting the…

The MCP submission home screen has recently been updated to allow for payment information to be submitted for both manual (BACS/Bank Transfer) and automated (Direct Debit/Automatic Collection) payment types. You should make sure you are selecting…

Following a consultation earlier this year regarding changes to member contributions that will be implemented from 1 October 2022, the Department of Health and Social Care (DHSC) has recently consulted on proposals for how the pensionable earnings…