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The Contribution Collection area of the NHS Pensions Finance web page has been updated to include information regarding the payment of pension contributions, premature early retirement, injury benefit, final pay control costs and late payment…

Every member of our staff has a responsibility to: provide good customer service try to resolve customer concerns as quickly, fairly and thoroughly as possible We use complaints as an opportunity to learn how we can improve our services to…

This event relates to non-Electronic Staff Record (ESR) and non-Pensions Online (POL) year end submissions. Employers who use prepopulated excel spreadsheets to submit their annual update will be sent these on 15 March. The spreadsheet and…

The 2020/21 End of Year Certificate is now available on our website and can be accessed via our NHS Pensions Finance webpage. As part of your New Fair Deal (NFD) status, you are legally required to complete end of year certificates for each…

On 1 July 2021 the final pay control rules changed. These changes were applied retrospectively from the 1 April 2018 and employers were able to apply for final pay control charge invoices received or paid between 1 April 2018 and 1 July 2021 to be…

Service availability The NHS Jobs service is currently available.  Planned downtime You can find information here about our planned maintenance and improvements which will mean the NHS Jobs service will be unavailable: The training…

All employing authorities (EAs) are required to submit end of year information to NHS Pensions on an annual basis. Our Data Management Team sent the prepopulated spreadsheet to the main EA contact in March. This has been partially prepopulated and…

You should not submit AW8’s via email if you have access to POL. Top tips: Remember to provide the contact number of the member so we can keep them updated. You should record the reason for retirement in the drop-down box as ‘Partial Retirement…

On-demand annual allowance statements are now being issued within the three-month target from receipt. However, there are a number of cases that require further information or update before the statement can be issued. If you made a request more…

Following the change of the Employers email account to nhsbsa.pensionsemployers@nhsbsa.nhs.uk on the 1 April 2021 the following information will need to be included in member specific queries to ensure that employer queries are responded to in full…