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Additional Pension and Early Retirement Reduction Buy Out (ERRBO)
Following a review by the scheme actuary the cost of purchasing additional pension and/or ERRBO is changing and member’s will find that their monthly instalment amount has changed. This will result in an increase or decrease in monthly instalments…
Tax implications
Contributions paid to increase benefits qualify for full tax relief. They cannot exceed 100% of your taxable pay.
Lifetime Allowance
Since 6 April 2006 HM Revenue and Customs (HMRC) has set a Lifetime Allowance limit. This is on tax free pension…
Publication scheme
We have adopted the model publication scheme and we publish in line with the definition document for the Health Sector (PDF: 162KB).
Who we are and what we do
How we fit into the NHS structure
Organisational structure
Gender pay gap report…
Finance arrangements
From 24 July 2017 the NHSBSA will become responsible for finance services currently provided by Equiniti Paymaster. The transition will have little impact on finance business as usual procedures. Please continue to submit your monthly contributions…
Using our at scale, multi-channel and multi-award winning contact centre capability
Our contact centre gives coronavirus helpline support to callers ringing the 111 service.
We set up the dedicated helpline at the request of Public Health England (PHE) and at short notice.
Within 12 hours we:
trained 50 agents
developed…
NHS tax credit exemption certificates
Tax Credit payments made by HMRC ended on 5 April 2025
People receiving tax credits were moved to Universal Credit. After your tax credits were stopped, you must meet the Universal Credit conditions to be entitled to full help with health costs.…
Connecting to Pensions Online (POL)
The IP address for Pensions Online (POL) will be changing this summer.
We’ll soon be sending an email to all Pensions Online users with details of the new IP address. You’ll need to let your IT supplier know so they can implement any changes…
Provider Assurance Dental (PAD)
Activities we carry out
The Provider Assurance Dental (PAD) team undertake contract and performance management activities on behalf of regional teams, reducing the burden on them. Regional teams retain decision-making authority with a light-touch…
Contact Injury Benefits
If you have any queries about the NHS Injury Benefits Scheme, you can write to us:
NHS Injury Benefits Scheme
PO Box 683
Unit 5
Newcastle Upon Tyne
NE5 9EE
You can also contact us by:
Email: injurybenefitsenquiries@nhsbsa.nhs.uk
Telephone: 0345…
Infected blood Government announcement 25 March 2021
On the 25 March, the government announced changes to the England Infected Blood Support Scheme. We're currently not able to give any updates about what this means for individual beneficiaries. We'll be posting more updates and will contact…