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We are still receiving membership enquiries on incorrect forms. Please be reminded of the processes below as advised in the June 2019 newsletter. The website membership enquiry process has been updated to include Retrospective and Part Time Access…

As mentioned in the February newsletter, the IP address for Pensions Online (POL) will be changing this summer. We’re finalising the technical details and support we’ll be able to provide as you work with your IT department or IT supplier to…

With effect from 1 April 2025, the England Infected Blood Support Scheme (EIBSS) is now closed to new applications for anyone who has historically been infected with hepatitis C, HIV or both, from NHS blood or blood products. Newly bereaved…

On Wednesday 9 February 2022 External Reporting Services within the Data and Insight directorate (formerly Information Services) have implemented a Customer Relationship Management (CRM) system. This will enable us to get a full picture of how you…

On 1 April 2023, the Department of Health and Social Care (DHSC) introduced a new Prescription Prepayment Certificate (PPC) to reduce the cost of hormone replacement therapy (HRT) for patients. The certificate will be valid for 12 months and covers…

Following the UK Government announcement on 17 August 2022, payments can now be made to estates or authorised representatives of people registered on the scheme who died between the announcement date of 17 August 2022, and the payment date of 28…

If there are more than 10 members in a redundancy exercise, we ask Employers to contact the Stakeholder Engagement Team stakeholderengagement@nhsbsa.nhs.uk to start the process as soon as possible. You will be provided with a spreadsheet to…

We're helping to send daily texts from the NHS to new patients who register their coronavirus symptoms and contact details with the 111 online service. Messages are sent to people who have been asked to self…

Working with a range of NHS organisations, we've helped to identify people who are at particular risk from coronavirus and need extra shielding arrangements.  Clinicians from NHS England and Innovation, NHS Digital and Public Health England defined…

We provide information and resources for universities and colleges who work with current or prospective NHS and social work students. If you have any queries about any of the resources or would like to discuss our services and how we can help you,…