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From 1 September 2021, the temporary signature suspension has been lifted. Patients, or their representatives, will again be required to sign the reverse of NHS prescription, dental and eye care forms, or tokens for prescriptions presented at the…

It’s been a few months since we introduced the final system changes to automate the AW171 process. You now no longer need to send us the AW171 form to trigger a review of the pension in payment and determine whether a revised pension is appropriate…

This service considerably reduces the time and effort involved in checking a candidate’s documentation before employment. Developed during the coronavirus (COVID-19) pandemic to overcome logistics and resource challenges, the service validates…

There are three main reasons why a pension statement may not be available. These are listed below, with just some examples of why this may be the case. There is a data issue that needs to be investigated Examples include: an outstanding data…

NHS England has published an update on the national dental workforce collection which includes updated guidance. We will be collecting this information on behalf of NHS England via Compass. Based on feedback from the profession, there have been…

This year's dental practice written complaints data collection (KO41b) will open on Wednesday 18 June 2025.  The collection covers complaints made by or on behalf of patients between 1 April 2024 and 31 March 2025.  This year's collection period…

This is a message on behalf of the Department of Health and Social Care On Monday 31 March 2025, the details of the contractual settlement for 2025/26 were announced, which included changes to Pharmacy First; one of the changes announced was a…

The NHS Business Services Authority (NHSBSA) is responsible for this service. Why we process your information We may record CCTV images of people entering, approaching, or passing our buildings to: help staff and visitors feel safer act as a…

If you need a replacement for a lost or broken NHS denture, bridge or orthodontic appliance, your dental practice will charge you. The current charge is £98.00 per appliance. You will have to pay the NHS charge even if you normally qualify for…

We provide a range of services on behalf of the NHS. Why we process your information  We support primary care contractors to meet their contractual obligations. We do this on behalf of NHS England and the Welsh Government.  We support dental…