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HRT PPC guidance
On 1 April 2023, the Department of Health and Social Care (DHSC) introduced a new Prescription Prepayment Certificate (PPC) to reduce the cost of hormone replacement therapy (HRT) for patients.
The certificate will be valid for 12 months and covers…
NHS tax credit exemption certificates
Tax Credit payments made by HMRC ended on 5 April 2025
People receiving tax credits were moved to Universal Credit. After your tax credits were stopped, you must meet the Universal Credit conditions to be entitled to full help with health costs.…
Contact NHS Help with Health Costs
NHS Prescription Prepayment Certificates
Contact us
Online: using our online form
Telephone: 0300 330 1341
Monday to Friday, 8am to 6pm and Saturday, 9am to 3pm.Find out about call charges
NHS Hormone Replacement Therapy…
HC3 certificates (limited help with health costs)
If you apply to the NHS Low Income Scheme and receive an HC3 certificate for limited help with health costs, your certificate shows how much you have to pay towards your health costs for:
NHS dental treatment
NHS sight tests
travelling to…
Getting benefits
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Only certain benefits entitle you to help with NHS costs.
In Scotland or Wales, NHS prescriptions are already free. You're also entitled to free NHS dental check ups and NHS sight tests in Scotland, and free NHS dental check ups up…
Sight tests, glasses and contact lenses
You're entitled to a free NHS sight test if you:
are aged 60 or over
are registered blind or partially sighted
have been diagnosed with diabetes or glaucoma
are aged 40 or over and have a close relative (parent, sibling or child) with a…
War Pension Scheme and Armed Forces Compensation Scheme
If you receive War Pension Scheme or Armed Forces Compensation Scheme payments and are under the age of 60, you can request a war pension exemption certificate from Veterans UK.
A valid war pension exemption certificate entitles you to:
free NHS…
Universal Credit
Not everyone getting Universal Credit is entitled to help with their health costs.
You are only entitled if the total take-home pay for your household in your last assessment period was:
£435 or less
£935 or less if your Universal Credit…
Check if you have an NHS exemption
Tax Credit payments made by HMRC ended on 5 April 2025
People receiving tax credits were moved to Universal Credit. After your tax credits were stopped, you must meet the Universal Credit conditions to be entitled to full help with health costs.…
Free NHS dental treatment
Certain groups don't have to pay NHS dental treatment charges.
You should always check with your dentist whether your treatment is private or NHS. If you're entitled to free NHS treatment and the treatment you receive is a mixture of NHS and…