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Contact NHS Help with Health Costs
Contact us using our online form
You can contact us using our online form.
To complete it, fill in your details and select the service you need to contact from the drop-down menu on the form.
Contact us by telephone
You can also contact each of…
HRT PPC guidance
On 1 April 2023, the Department of Health and Social Care (DHSC) introduced a new Prescription Prepayment Certificate (PPC) to reduce the cost of hormone replacement therapy (HRT) for patients.
The certificate will be valid for 12 months and covers…
HC3 certificates (limited help with health costs)
If you apply to the NHS Low Income Scheme and receive an HC3 certificate for limited help with health costs, your certificate shows how much you have to pay towards your health costs for:
NHS dental treatment
NHS sight tests
travelling to…
Getting benefits
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Only certain benefits entitle you to help with NHS costs.
In Scotland or Wales, NHS prescriptions are already free. You're also entitled to free NHS dental check ups and NHS sight tests in Scotland, and free NHS dental check ups up…
Sight tests, glasses and contact lenses
You're entitled to a free NHS sight test if you:
are aged 60 or over
are registered blind or partially sighted
have been diagnosed with diabetes or glaucoma
are aged 40 or over and have a close relative (parent, sibling or child) with a…
War Pension Scheme and Armed Forces Compensation Scheme
If you receive War Pension Scheme or Armed Forces Compensation Scheme payments and are under the age of 60, you can request a war pension exemption certificate from Veterans UK.
A valid war pension exemption certificate entitles you to:
free NHS…
Universal Credit
Not everyone getting Universal Credit is entitled to help with their health costs.
You are only entitled if the total take-home pay for your household in your last assessment period was:
£435 or less
£935 or less if your Universal Credit…
Free NHS dental treatment
Certain groups don't have to pay NHS dental treatment charges.
You should always check with your dentist whether your treatment is private or NHS. If you're entitled to free NHS treatment and the treatment you receive is a mixture of NHS and…
Aged 19 and under
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Aged 18 and under and in full time education
If you are:
under 16
aged 16, 17 or 18 and in full time education
You get:
free NHS prescriptions
free NHS dental treatment
free NHS sight tests
free NHS wigs and fabric…