Search results

The Awards recovery plan is now complete and we would like to thank everyone for their patience and understanding during the time taken to recover.  The overall work on hand for pension applications continues to reduce with the current outstanding…

Pensions Online (POL) error handling has a facility for employers to submit a comment on an error, to the NHS Pensions Data Management Teams. Employers are asked to submit comments where additional information can be provided to enable NHS Pensions…

We suspended several steps in the data escalation process whilst we dealt with COVID-19 as we felt from an employer's and a Pension Team perspective, we all made significant adjustment to ways of working. The timeframes were lapsed and we stopped…

We recently shared with you an updated requirements document for payroll providers, setting out the system changes that will need to be made by your payroll provider by 1 October 2022 for the implementation of changes to member contributions. This…

We have updated the partial retirement supplementary form, estimate request form, and factsheets based on feedback. You can download the latest version of the form and factsheets from our website. Partial retirement supplementary form Partial…

Due to the current COVID-19 situation, we are experiencing some delays in responding to your emails. Please be assured that Pensions Operational Finance are working extremely hard to make sure that we respond to all queries as quickly as possible…

All employing authorities (EAs) are required to submit end of year information to NHS Pensions on an annual basis. You must submit this information to NHS Pensions by 31 May. If you use Pensions Online (POL) you should submit this year end…

Last month we advised that from 1 August 2020, NHS Pensions will no longer deal with comments submitted through POL error handling.  Where you can provide relevant information for resolving an error, you should now email nhsbsa.nwdatamanagement@nhs…

We are pleased to say that the Awards recovery plan is now complete. As part of our normal business as usual activity, we  have some pension applications  awaiting information from members or employers and as soon as this information is received we…

As part of the Sub Award Project, we have looked at how we can simplify and improve the process for employers. We have recognised that we can easily identify when a change on a member record has occurred either through Pensions Online (POL) or via…