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We are starting to receive a few queries from employers about how we collect and share data, and how this may change or have an impact on the data you hold. Our GDPR project is currently looking at our processes and data requirements. We will keep…

We would like to provisionally inform you that Pensions Online (POL) will be unavailable from 7pm on Thursday 15 March to 7am Tuesday 20 March. This is so we can carry out testing on the new IT infrastructure that will support the transformation of…

A number of our forms are now in the process of being updated and published. You will see these appearing on our website shortly. Each form will be updated to include a brief standard paragraph explaining how we use information. Where a form…

Our member facing forms have now been updated with our new privacy statement (shown on the forms as ‘How we use your information’). The latest versions are now available on our website. Some forms may also have had changes made to their…

We have created a series of member ‘journeys’ for you to use with members. They have been designed to act as a quick guide for different pensions events which you can print out to give to members or send them a link to the journey they need. They…

The Stakeholder Engagement Team, working with the Digital Project Team, have been continuing the rollout of our new financial information collection service, MCP. Over 30% of employers are now on-boarded to the service.  If you have been sent an on-…

When an employee is leaving or if they die in service with outstanding annual leave to be paid, this is classed as pensionable service. The pension leaving date should reflect the date that the annual leave is paid up to.  In ESR this should be…

We advised in a previous newsletters that employers are no longer required to send the paper SD502 opt out form to NHS Pensions and we have amended the form to include this advice. Instead, it is the employer’s responsibility to retain the form in…

The Greenbury functionality within Pensions Online (POL) is now available. All requests for disclosure must be received by Monday 28 February 2022, so that we can provide you with the necessary disclosure information. You should avoid using the…

Following new HMRC guidance for public service scheme members with enhanced or fixed protection which was issued on 28 February 2022, we have made some amends to our lifetime allowance webpage.  The guidance relates to members who will be affected…