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At the NHSBSA, we have a duty to tackle fraud, bribery, corruption and loss to the NHS across all of our services.  Supported by our dedicated Loss and Fraud Prevention (LFP) team, we are committed to protecting public funds and to remove…

Meeting held at 9:00am in Stella House, Newcastle Upon Tyne.  Present:  Sue Douthwaite, Chair Michael Brodie, Chief Executive Kathy Gillatt, Non-Executive Director David Leather, Non-Executive Director Mathew McKie, Non-Executive Director…

We are an Arm’s Length Body of the Department of Health and Social Care (DHSC). We are responsible for providing platforms and delivering services which support the priorities of the NHS, government and local health economies and in so doing we…

Our people are at the centre of our business strategy. We aspire to be an employer of choice who: provides a great place to work can recruit and retain the right talent with the wide range of skills, knowledge and capabilities that we need We…

We use a corporate governance framework to link its governance arrangements. It’s reviewed as required by our Board at least once each year.  Department of Health and Social Care Our statutory instruments SI 2005 No. 2414 (PDF: 24KB)SI 2005…

Every member of our staff has a responsibility to: provide good customer service try to resolve customer concerns as quickly, fairly and thoroughly as possible We use complaints as an opportunity to learn how we can improve our services to…

Members of the public are invited to attend the NHS Business Services Authority's Annual Public Meeting at 4pm on Wednesday 18 July 2018. The meeting will take place in the Boardroom of Stella House, Goldcrest Way, Newburn Riverside, Newcastle upon…

Members of the public are invited to attend the NHS Business Services Authority's Annual Public Meeting at 2.30pm on Thursday 6 February 2020. The meeting will take place in the Boardroom of Stella House, Goldcrest Way, Newburn Riverside, Newcastle…

Thank you for completing the NHS Pensions Member Survey. If you have any queries about this survey please contact us by emailing NHSBSAResearch@NHS.net. Would you like to sign up to the NHSBSA research panel?  The NHSBSA would like customers to…

What DPIA is This is a tool which can help organisations identify the most effective way to comply with their data protection obligations and meet individuals’ expectations of privacy. An effective DPIA will allow organisations to identify and fix…