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You can contact us online, or by phone or post. We are open Monday to Friday from 8am to 6pm. For payments, Drug Tariff, prescription endorsement, prescription searches and sorting and submission You can contact us by:  Webform: https://faq.…

ICB restructure July 2022 From 1 July 2022, Integrated Care Boards (ICBs) have replaced Strategic Information Partnerships (STPs). Clinical Commissioning Groups (CCGs) are now Sub-ICB Locations (SICBLs). You can find more information about these…

Unfortunately some pharmacists have let us know that they’ve recently been contacted by someone claiming to be from 'the NHSBSA', ‘the PPA’ or ‘Prescription Services’.  The caller says that the pharmacist needs to provide their bank details so they…

Updated guidance on the use of the Electronic Prescription Service (EPS) in remote consultations has now been published by NHS Digital and shared with GP practices and other care settings that use EPS. Nomination is still recommended to be used…

Do not use the contact details on this page for routine enquiries​​​​​ For initial and routine enquiries, email us at dmdenquiries@nhsbsa.nhs.uk, or use the specific email addresses listed under the Contact us section of the dm+d homepage. You…

As with previous flu seasons, 2023/24 flu reimbursement claims are expected to be reviewed. This means you might get asked to submit information to support your reimbursement claims. Throughout the flu season you should keep records of the vaccines…

This is an announcement on behalf of the Department of Health and Social Care (DHSC): The Department of Health and Social Care (DHSC), in partnership with NHS Supply Chain, have implemented a new PPE Portal platform to ensure continued access to…

The NHS Business Services Authority (NHSBSA) is rolling out key updates to its Manage Your Service (MYS) Pharmacy portal on Thursday 21 August 2025. The planned updates will make it easier for pharmacy contractors across England to submit and manage…

The NHS England and Wales Drug Tariff was made available online only in April 2021. It is available to view 3 working days before the end of each month. In addition, all contractors are notified on the first day of its publication each month by…

Information for Contractors in England on behalf of the Department of Health and Social Care (DHSC): Dispensing contractors in England should note that from April 2021 the Drug Tariff will no longer be printed and distributed as a paper document.…