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Jump to: Pensions scams Anyone can fall victim to pension scams because they can be difficult to spot. In one year, 1 in 17 adults were victims to fraud according to the 2023 Crime Survey for England and Wales.  Scammers are typically…

MPAVC allows you to make more contributions to build a separate retirement fund. How MPAVC works The additional contributions you make are invested. They are used to supplement your main scheme benefits at retirement or later. You can take up to…

Every Public Service Pension Scheme is working through significant complexity to put in place the Public Service Pensions Remedy for all affected members. As the largest Scheme, we have made a lot of progress towards implementing the remedy so…

NHS employers can contact NHS Pensions by phone, email or post. General enquiries  You can contact us by: Email: nhsbsa.pensionsemployers@nhsbsa.nhs.uk (employers only) Telephone: 0300 3301 353 Monday to Friday, 8am to 6pm Find out about call…

If you need to contact us about AVCs (Additional Voluntary Contributions), AP (Additional Pension), or ERRBO (Early Retirement Reduction Buy Out) please email us at nhsbsa.apavcreferrals@nhs.net.  These email accounts are no longer active:…

If you have recently had contact with NHS Pensions please complete this short survey to tell us about your experience. It won't take longer than five minutes and your answers will help us to continue to improve our services.

We are still receiving membership enquiries on incorrect forms. Please be reminded of the processes below as advised in the June 2019 newsletter. The website membership enquiry process has been updated to include Retrospective and Part Time Access…

Additional pension allows you to buy extra annual pension if you're an active member of the 2015 NHS Pension Scheme. All active members moved to the 2015 Scheme from 1 April 2022 as part of the public service pensions remedy, also known as McCloud…

You may be able to buy membership back as added years at half cost if you: are a member of the 1995 Section had Scheme membership refunded on or before 6 April 1978 (or a later period when you were a self-employed practitioner) The option to…

This page was last updated 25 August 2025 Payments Payments Current processing times Payment of your retirement benefits We aim to pay your first pension payment within 30 calendar days from the date of your…