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Pensions Online downtime
Pensions Online (POL) will be unavailable between the following times:
7pm on Friday 3 November and 7am Monday 6 November
7pm on Friday 10 November and 7am Monday 13 November
Please note: at times we may need to take POL offline at short…
Pensions Online (POL), Compendia and My NHS Pension downtime
Pensions Online (POL) will be unavailable on the following dates due to scheduled system maintenance:
Saturday 22 February
Sunday 23 March
If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can…
Partial retirement
If you're aged 55 and over and you have agreement from your employer, you can choose to take part, or all of your pension benefits while you continue working in NHS employment and build your pension benefits in the 2015 Scheme. This is called…
Drug Tariff delivery disruption
Information for dispensing contractors in England on behalf of the Department of Health and Social Care (DHSC):
Dispensing contractors should note that there has been a discrepancy within the distribution calculations for the supply of the February…
Contact NHS Help with Health Costs
NHS Prescription Prepayment Certificates
Contact us
Online: using our online form
Telephone: 0300 330 1341
Monday to Friday, 8am to 6pm and Saturday, 9am to 3pm.Find out about call charges
NHS Hormone Replacement Therapy…
Additional Pension and Early Retirement Reduction Buy Out (ERRBO)
Following a review by the scheme actuary the cost of purchasing additional pension and/or ERRBO is changing and member’s will find that their monthly instalment amount has changed. This will result in an increase or decrease in monthly instalments…
Earnings cap
Scheme membership built up from 1 April 2008 is no longer subject to the pensionable earning cap.
However, those that were subject to the cap in respect of some or all of their membership before that date, who are buying added years or unreduced…
Tax implications
Contributions paid to increase benefits qualify for full tax relief. They cannot exceed 100% of your taxable pay.
Lifetime Allowance
Since 6 April 2006 HM Revenue and Customs (HMRC) has set a Lifetime Allowance limit. This is on tax free pension…
The Pacific programme
Between August 2013 and March 2019, we led a national savings programme known as Pacific. This was in collaboration with the Department of Health and Social Care (DHSC), NHS England and other organisations.
The Pacific programme used insight from…
Meet the team
Lisa Stobbs
Head of Workforce Recruitment Service
Lisa has over 15 years’ experience in the delivery of workforce digital, service delivery and implementation across government and health and social care. During her 6 years with the NHSBSA, Lisa…