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We carry out research to learn what people need from our services.  We carry out surveys to analyse and understand trends within our organisation. We may ask for your permission to make notes, take your photo, and make voice or video recordings.…

The NHS Business Services Authority is responsible for this service. Why we process your information We will use the information you give in this application to: manage your payment for your prescription prepayment certificate help plan and…

The NHS Pension Scheme Regulations allow for NHS pension benefits to be reduced or forfeited under certain circumstances.  Reduction of NHS pension benefits Employing Authorities should make NHS Pensions aware of any legal proceedings in respect…

The NHS Business Services Authority (NHSBSA) is responsible for this online service. To check if we have your details, we will ask you to enter your: letter reference number date of birth postcode as shown on your letter If there is a…

Our level of performance continues to be maintained as we strive to process first pension payments in a timely manner. A total of 3236 applications have been processed so far in April 2019 of which 96.48% were paid on time and of those 82.62% lump…

The accurate and timely updating of NHS Pension records reduces data cleanse effort and ensures up to date information is reflected in Total Reward Statements, Annual Benefit Statements and Annual Allowance Statements. Taking action now to clear…

Junk mail Check your outlook settings to make sure you can receive correspondence from NHS Pensions, as some correspondence maybe stopped by your Firewall or go into your junk (spam) folder. add @nhs.net e-mail addresses to your saved sender list…

Last month we advised that from 1 August 2020, NHS Pensions will no longer deal with comments submitted through POL error handling.  Where you can provide relevant information for resolving an error, you should now email nhsbsa.nwdatamanagement@nhs…

Due to the current COVID-19 situation, we are experiencing some delays in responding to your emails. Please be assured that Pensions Operational Finance are working extremely hard to make sure that we respond to all queries as quickly as possible…

The following is an announcement on behalf of DHSC: The Department of Health and Social Care (DHSC) encourages and urges all Optometrists with an NHS contract to continue registering with HM Government’s PPE Portal to order COVID-19 PPE, free of…