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Information security
Keeping your personal information secure
As an arm’s length body (ALB) to the Department of Health and Social Care and wider HM Government, we are bound to follow the HMG Security Policy Framework to make sure our customers' data is handled and…
Card payments privacy notice
The NHS Business Services Authority is responsible for this service.
Why we process your information
We’ll use the information you give in this application to:
manage your payment
help plan and make improvements to NHS services
By law, we…
Pensions anti-scamming campaign
Scammers are targeting pension pots of all sizes – help to make sure your savers know how to spot the signs.
Their impact can be devastating. Last year, victims of pension scams lost on average £91,000 each.
The FCA and TPR are urging trustees…
Pensions on Line (POL) Memberzone - data cleanse and exclusions
Data Management are receiving a high number of e-mails regarding cases where an estimate or membership statement cannot be produced through Memberzone as the member’s record requires data cleanse or a calculation is not possible due to system…
Disclosure of senior managers’ remuneration (Greenbury) 2020
We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Monday 6 January 2020.
Requests for disclosure information should be received by NHS Pensions between 6 January 2020 and Friday 28 February 2020 to…
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Contact us if you need help
If you have any problems or questions, contact us by:
Email: accountsreceivable@nhsbsa.nhs.uk.
Telephone: 0191 244 6957
(Monday to…
Dental Contract Reform in Wales
The Welsh Government has acknowledged the current contractual system needs reform. Units of Dental Activity (UDA) as a sole measure of contract performance, focusing on treatment activity only, does not encourage needs-led care, prevention, or make…
Pensioner P60s, Advice of Payments and Annual Newsletters
P60s, Advice of Payments and annual newsletters are currently being sent to all NHS Pensioners.
A P60 includes information about the pension paid and the tax deducted during the tax year.
P60s are distributed in a phased approach and typically…
End of the paper Drug Tariff in England
Information for Contractors in England on behalf of the Department of Health and Social Care (DHSC):
Dispensing contractors in England should note that from April 2021 the Drug Tariff will no longer be printed and distributed as a paper document.…
What type of statement you'll get
Each year, you'll get either a Total Reward Statement (TRS) or an Annual Benefit Statement (ABS).
The type of statement you'll get is based on your circumstances.
What TRS is
Total Reward Statements are…