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POL will be available throughout April, May, and June 2022 between 7am and 7pm apart from these periods due to scheduled system maintenance: Friday 15 April to Monday 18 April Saturday 30 April to Sunday 1 May Saturday 28 May to Sunday 29 May…

POL will be available throughout May, June, and July 2022 between 7am and 7pm apart from the periods noted below for scheduled system maintenance: Saturday 21 May - Sunday 22 May Saturday 28 May - Sunday 29 May Friday 10 June - Sunday 12 June…

We are receiving an increasing number of enquiries to our contact centre from members who are planning to retire and believe they have submitted their application a number of months ago, but we haven’t yet received their AW8. In all cases, AW8…

Last month, your end of year information was due to be submitted to NHS Pensions. If you use Pensions Online (POL), you should have submitted your end of year information via POL. If you have any queries about using POL to submit your data next…

POL will not be available on Sunday 22 September due to scheduled system maintenance. If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can in advance via the POL homepage.

Prudential have recently introduced a new online joining facility for members to join their MPAVC scheme. This service is available 24/7 and is already up and running. This has been introduced in addition to their telephone service where members can…

We have recently received a number of queries in relation to clinical director duty payments. The regulations state that a member’s pensionable earnings are: salary wages fees, and other regular payments made to the member in respect of…

The Stakeholder Engagement Team, working with the Digital Project Team, have been continuing the rollout of our new financial information collection service, MCP. Over 30% of employers are now on-boarded to the service.  If you have been sent an on-…

A high volume of data is being submitted onto the system when the original input has gone into error. If the data has already been submitted either by ESR or Pensions Online but information has not processed on the ADP4, please check if the data…

We're helping to send daily texts from the NHS to new patients who register their coronavirus symptoms and contact details with the 111 online service. Messages are sent to people who have been asked to self…