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We are currently receiving a number of paper retirement benefit claim forms (AW8) for employers that do not have access to Pensions Online. However we are unable to process a large proportion of these due to the members’ records still being active…

With immediate affect the fax machine number (01253 774452) advertised on the Pensions Online (POL) registration form will no longer be available. In line with GDPR this is not a secure route to sending us information and as such it has been…

We’re carrying out scheduled maintenance IT work and this will impact on the online dictionary of medicines and devices (dm+d) browser from Thursday 7 May to Sunday 10 May 2020. This means access to the dm+d browser will be unavailable during this…

It is the responsibility of employers as the local administrators of the NHS Pensions Scheme to inform NHS Pensions of any contact detail changes within your organisation. Where details change, the appropriate form needs to be completed and…

Your views are important to us Please take part in our short survey to give us your views on our European Health Insurance Card service. Your answers will help us to see how we are doing overall and find out how we can improve.Take part in the…

We’ve seen an increase in employers advising they haven’t received joiner rejection letters from NHS Pensions.   As a reminder, joiner rejection letters are accessible via the notice board on POL. Please view your notice board first, before getting…

The 2022/23 Community Pharmacy Assurance Framework (CPAF) screening questionnaire will launch on Monday 18 July 2022.   NHS England and Improvement has made some adjustments to this year's CPAF questions. The questionnaire must be completed…

Since the last update in March, we’ve been working hard to set up and test the new IP address to be able to share with you.  We’re finalising guidance and creating a new web page to help you with testing validation. We expect to be able to provide…

Regular bulletins are created to provide useful updates for dental commissioners and providers and performers. Bulletins will be emailed to all relevant recipients using the email address held in Compass. Make sure these details are kept up to date…

The Adult Social Care Learning and Development Support Scheme (LDSS) provides funding to help the non-regulated adult social care workforce complete training courses and qualifications. It gives organisations and staff in the adult social care…