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When entering a member’s retirement lump sum (part 10 of the paper AW8) in to Pensions Online (POL), you are unable to specify whether the member wishes to receive the maximum lump sum which may incur a tax charge, or whether they wish to receive…

When you are completing the retirement benefit claim form (AW8) on Pensions Online (POL), make sure you have entered the correct payable date. There are a number of common errors when submitting form AW8 via POL: Input as Age retirement but not…

We would like to provisionally inform you that Pensions Online (POL) will be unavailable from 7pm on Thursday 15 March to 7am Tuesday 20 March. This is so we can carry out testing on the new IT infrastructure that will support the transformation of…

You can contact us Monday to Friday, 8am to 6pm:  Online: using our online form Telephone: 0300 330 1348  Email address: nhsbsa.dentalservices@nhsbsa.nhs.uk If you choose to contact us by email, include your: reference number, if you have one…

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Published 5 September 2024 Dependency Forming Medicines 2023/24 - Statistical Summary Narrative   Summary This publication describes the prescribing and dispensing of dependency-forming medicines in a primary care setting in England. It does not…

How we calculate your estimated NHS pension. Officer pension statement We estimate your NHS pension based on your employer's last update of your records. We do this using your: NHS Pension Scheme membership pensionable pay The figure…

This accessibility statement applies to the Buy an NHS Prescription Prepayment Certificate website. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example…

Information about the contributions paid into the Scheme. Employee contributions This is the annual contributions you paid into the scheme during the year. This is prior to the ‘updated to’ date on your statement. It excludes added years and…

In Employer Newsletter 2 – February 2017 we advised that the Equitable Life Assurance Society had changed the bank account for the payment of contributions for members of the NHS Money Purchase Additional Voluntary Contribution (MPAVC) scheme with…