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New Orthodontic assessment items on FP17O
On FP17Os, ‘Orthodontic assessment and de-bond – Overseas patient' is being introduced as a new item.
This item must only be used if the:
date of assessment is 1 October 2022 or later
IOTN score is present or IOTN not applicable is selected…
NHSBSA announces work with Accenture to deliver the new contract management system for NHS Dental Services
The NHS Business Services Authority (NHSBSA) has announced that it will be working with Accenture to create a long-awaited, brand-new, contract management system for NHS Dental Services.
The new system will be owned by the NHSBSA’s NHS Dental…
National COVID-19 vaccination status survey
On behalf of NHS England and NHS Improvement (NHSEI), we are collecting data on the number of dental staff who have already received two doses of the COVID-19 vaccine, intend to have received two doses of the COVID-19 vaccine by 31 March, or are not…
Submit your written complaints data (KO41b) - 2025
This year's dental practice written complaints data collection (KO41b) will open on Wednesday 18 June 2025.
The collection covers complaints made by or on behalf of patients between 1 April 2024 and 31 March 2025.
This year's collection period…
National Community Dental Service (CDS) Waiting List Collection 2024-25
On behalf of the NHS England and Improvement regional dental commissioning team, the Community Dental Services (CDS) data collection survey will continue with quarterly collections during 2024-25. Collecting this data will:
provide a national…
Friends and family test - England only
The friends and family test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience.
Primary dental service providers will need…
Submitting FP17s for urgent care sessions
If your practice has been awarded additional funds following NHS England and NHS Improvement's £50m funding announcement, it is essential that you select the Flexible Commissioning indicator ‘Securing Access for Urgent Care’ when submitting FP17s …
Recording patients' NHS numbers in England
As we move towards a population health and care system, it is important that dental practices ask new and existing patients for their NHS number. While this information will not affect the FP17 submission, NHS numbers help to identify patients…
Incorrect claims submitted by patients for free NHS dental treatment
The Dental Exemption Checking Service has identified a number of patients aged 60 and over who are incorrectly claiming free NHS dental treatment. This is due to confusion around benefits entitlement, specifically Pension Credit. This currently only…
Universal Credit: Help your patients avoid costly mistakes
The NHS Business Services Authority is responsible for verifying claims for free NHS prescriptions and dental treatment. If a patient can’t prove their entitlement, they are required to pay a penalty charge of up to £100 – as well as the original…