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Contact NHS Prescription Services
You can contact us online, or by phone or post.
We are open Monday to Friday from 8am to 6pm.
For payments, Drug Tariff, prescription endorsement, prescription searches and sorting and submission
You can contact us by:
Webform: https://faq.…
Manage your service (MYS)
The Manage Your Service (MYS) portal offers an online alternative to access a range of useful services for primary care contractors.
To read more about the benefits of MYS and find out how to sign up, select the appropriate link for your role.
Drug Tariff delivery disruption
Information for dispensing contractors in England on behalf of the Department of Health and Social Care (DHSC):
Dispensing contractors should note that there has been a discrepancy within the distribution calculations for the supply of the February…
GP and Pharmacy support: open days, webinars and newsletters
We hold regular webinars and open days for prescribing and dispensing contractors on topics ranging from endorsing and referred backs to batch submissions and switching.
Online sessions last approximately 60 minutes.
In-person open days take…
dm+d will be unavailable due to essential maintenance
We’re carrying out scheduled maintenance IT work and this will impact on the online dictionary of medicines and devices (dm+d) browser from Thursday 7 May to Sunday 10 May 2020. This means access to the dm+d browser will be unavailable during this…
CPAF launches on Monday 18 July
The 2022/23 Community Pharmacy Assurance Framework (CPAF) screening questionnaire will launch on Monday 18 July 2022.
NHS England and Improvement has made some adjustments to this year's CPAF questions.
The questionnaire must be completed…
Improvements to the MYS portal
Want to have your say and help improve the Manage Your Service (MYS) portal? Now is your chance to let us know how we can help MYS work better for you.
From Wednesday 17 November until Tuesday 7 December 2021, the NHS Business Services Authority…
Updated guidance on using EPS in remote consultations
Updated guidance on the use of the Electronic Prescription Service (EPS) in remote consultations has now been published by NHS Digital and shared with GP practices and other care settings that use EPS.
Nomination is still recommended to be used…
Drug Tariff to go digital-first this April
The NHS Business Services Authority (NHSBSA) has adopted a new digital-first approach to the Drug Tariff.
From April 2021, the Drug Tariff will no longer be printed and distributed as a paper document to anyone who currently receives it, including…
NHS England and Wales Drug Tariff Online
The NHS England and Wales Drug Tariff was made available online only in April 2021. It is available to view 3 working days before the end of each month. In addition, all contractors are notified on the first day of its publication each month by…