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Email accounts and re-employment form
Junk mail
Check your outlook settings to make sure you can receive correspondence from NHS Pensions, as some correspondence maybe stopped by your Firewall or go into your junk (spam) folder.
add @nhs.net e-mail addresses to your saved sender list…
Department of Health and Social Care launches consultation on changes to the NHS Pension Scheme regulations
The Department of Health and Social Care is consulting on proposals to change the NHS Pension Scheme regulations.
The changes will make survivor benefits in the 1995 Section equal
There are two NHS Pension Schemes, the 2015 NHS Pension Scheme…
2023/24 pension savings calculation error: claim reimbursement for associated costs
If you have been affected by the 2023/24 pension savings calculation error, we can reimburse you for additional costs you reasonably incur as a direct result of the error. This includes interest and additional accountancy fees.
We are developing…
Pension scams
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Pensions scams
Anyone can fall victim to pension scams because they can be difficult to spot. In one year, 1 in 17 adults were victims to fraud according to the 2023 Crime Survey for England and Wales.
Scammers are typically…
Useful information for pensioners
P60s and Advice of Payments
P60s and Advice of Payments (AOPs) will typically arrive by the end of May. These will be sent in batches with the 2025 Pensioner newsletter.
Only contact us if you have not received your pack by 1 June 2025.
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Technical guidance
Information you need to administer the NHS Pension Scheme on behalf of your members.
For a broad overview of the administrative tasks you need to perform, read our quick start guide (Word: 904KB).
It's aimed at employers who have recently been…
Department of Health and Social Care launches consultation on proposed Scheme regulation changes for second stage of McCloud Remedy
The Department of Health and Social Care (DHSC) has announced a consultation on proposed changes to the NHS Pension Scheme regulations, which are required to implement the second part of the McCloud remedy.
In 2015 the government made changes to…
Partial Retirement Calculator - now available
The Partial Retirement Calculator can be accessed from the partial retirement page of the website: Partial retirement | NHSBSA
With partial retirement, you can take up to 100% of your pension, stay in your job, and carry on building up new pension…
Contact NHS Pensions - members
Queries
If you have any questions about NHS Pensions, contact us by:
Telephone: 0300 330 1346
Outside UK: +44 191 283 8918
Monday to Friday, 8am to 6pmFind out about call charges
Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk
Facebook: direct…
Employer forms
Forms you need to manage a member’s pension record.
Contact details
Employer Organisation Contact details (PDF: 274KB)Make Contribution Payments (MCP) primary user change (Word: 72KB)
Estimates
Employers should use Pensions Online (POL…