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Pensions Online (POL) downtime – September 2024
POL will not be available on Sunday 22 September due to scheduled system maintenance.
If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can in advance via the POL homepage.
Prudential Money Purchase Additional Voluntary Contributions (MPAVCs)
Prudential have recently introduced a new online joining facility for members to join their MPAVC scheme. This service is available 24/7 and is already up and running. This has been introduced in addition to their telephone service where members can…
Payments for Clinical Director duties
We have recently received a number of queries in relation to clinical director duty payments.
The regulations state that a member’s pensionable earnings are:
salary
wages
fees, and
other regular payments
made to the member in respect of…
Make Contribution Payments (MCP) update
The Stakeholder Engagement Team, working with the Digital Project Team, have been continuing the rollout of our new financial information collection service, MCP. Over 30% of employers are now on-boarded to the service. If you have been sent an on-…
Duplication of data
A high volume of data is being submitted onto the system when the original input has gone into error.
If the data has already been submitted either by ESR or Pensions Online but information has not processed on the ADP4, please check if the data…
New process for non-POL employers requesting changes to information
As per the last pensions update explaining the removal of the paper AW171, we wanted to confirm the process for non-POL employers requesting changes to information.
Instead of sending in the AW171, all non-POL employers will now need to submit the…
Greenbury reminder
The Greenbury functionality within Pensions Online (POL) is now available. All requests for disclosure must be received by Monday 28 February 2022, so that we can provide you with the necessary disclosure information.
You should avoid using the…
Information for employers receiving retirement or ill health retirement applications before 1 October 2023
From 1 October 2023, members with 1995 Section benefits can take partial retirement. You can find more information on partial retirement, including a guide for employers on our Employer hub.
We’ve put steps in place to process partial retirement…
Partial retirement – November 2023 update
We have updated the partial retirement supplementary form, estimate request form, and factsheets based on feedback. You can download the latest version of the form and factsheets from our website.
Partial retirement supplementary form
Partial…
Non-Pensions Online (POL) annual update
All employing authorities (EAs) are required to submit end of year information to NHS Pensions on an annual basis. You must submit this information to NHS Pensions by 31 May.
If you use Pensions Online (POL) you should submit this year end…