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As mentioned in the February newsletter, the IP address for Pensions Online (POL) will be changing this summer. We’re finalising the technical details and support we’ll be able to provide as you work with your IT department or IT supplier to…

Pensions Online (POL) will be unavailable between the following times: 7pm on Friday 23 June and 7am on Monday 26 June 7pm on Friday 30 June and 7am on Monday 3 July 7pm on Friday 7 July and 7am on Monday 10 July Please note: at times we may…

Pensions Online (POL) will be unavailable between the following times: 7pm on Friday 30 June and 7am on Monday 3 July 7pm on Friday 7 July and 7am Monday 10 July 7pm on Friday 28 July and 7am Monday 31 July. Please note: at times we may need…

Pensions Online (POL) will be unavailable between the following times: 7pm on Friday 13 October and 7am Monday 16 October 7pm on Friday 27 October and 7am Monday 30 October Please note: at times we may need to take POL offline at short notice…

Please be careful when completing an AW8 pension application online. If the member has left pensionable membership and is claiming benefits immediately, the payable date should be the day after the members last day of employment and not their date…

Pensions Online (POL) will be unavailable between the following times: 7pm on Friday 3 November and 7am Monday 6 November 7pm on Friday 10 November and 7am Monday 13 November Please note: at times we may need to take POL offline at short…

Pensions Online (POL) will be unavailable on the following dates due to scheduled system maintenance: Saturday 22 February  Sunday 23 March If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can…

Following a review by the scheme actuary the cost of purchasing additional pension and/or ERRBO is changing and member’s will find that their monthly instalment amount has changed. This will result in an increase or decrease in monthly instalments…

Scheme membership built up from 1 April 2008 is no longer subject to the pensionable earning cap. However, those that were subject to the cap in respect of some or all of their membership before that date, who are buying added years or unreduced…

In Employer Newsletter 9 – September 2017, we asked that when submitting an employer comment on Pensions Online (POL), you ensure information is provided to enable us to clear the error. We are still receiving a high volume through without…