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NHS Low Income Scheme
Tax Credit payments made by HMRC ended on 5 April 2025
People receiving tax credits were moved to Universal Credit. After your tax credits were stopped, you must meet the Universal Credit conditions to be entitled to full help with health costs.…
Get temporary cover for emergency treatment abroad (Provisional Replacement Certificate)
If you do not have a UK Global Health Insurance Card (GHIC) or UK European Health Insurance Card (EHIC) and need emergency treatment abroad, you can still get help with paying for your treatment.
A Provisional Replacement Certificate (PRC) will…
New ePACT - update
The NHS Business Services Authority (NHSBSA) provides NHS stakeholders with prescribing volume, trend and cost analyses derived from our systems used to calculate and make payment to dispensing contractors. We provide this information through two…
Contact NHS Learning Support Fund
If you have any questions about NHS Learning Support Fund (LSF), you can contact us. We're open Monday to Friday 8am to 6pm, or Saturday from 9am to 3pm.
Online: use our online form
Telephone: 0300 330 0521
Text relay phone service: 18001 0300…
Contact NHS Bursaries
If you have any questions about the NHS Bursary, you can contact us. We're open Monday to Friday 8am to 6pm, or Saturday from 9am to 3pm.
Online: use our online form
Telephone: 0300 330 1345
Text relay service phone: 18001 0300 330 1345
X (formerly…
COVID-19 Contingency Planning for employers
A message from Chris Dawson, Head of Service, NHS Pensions:
We understand that the current situation around COVID-19 continues to cause significant concern and uncertainty. I wanted to reassure you that at NHS Pensions we have taken, and continue…
COVID-19 Update on 2020 Refresh and Non Pensions Online (POL) Annual Updates
This year’s TRS data cut for the annual refresh will take place after 7 pm on Friday 19 June 2020 with refreshed statements being made available by the end of August 2020.
Our NHS Pensions team will be working hard to try and ensure that as many…
Employer guidance on sending forms to NHS Pensions
At the start of the COVID 19 outbreak we took a number of steps to support employers who were encountering issues due to the lockdown restrictions. This included agreeing to accept certain applications forms in PDF/Word format via email, instead of…
Reminder about making changes to member employment via Pensions Online (POL)
The final part of the SD55 annual update is where you can advise of changes to the members’ employment details and/or personal details, as follows:
enter date of change (if required)
select Change Type
enter change details
We also have a…
New spreadsheets for non-POL employers
Following feedback from our non-POL (Pensions Online) users, we have amended the leaver spreadsheet to enable more information to be provided when a member leaves the organisation.
The information that can now be included are changes to the…