When sending application forms to the NHSBSA, including the AW33E Consideration of entitlement to ill health retirement benefits form, you should ensure that forms are scanned in the correct order from page 1 to the end of the document before sending.
Any supporting documentation such as medical evidence submitted with an application form should also be scanned in the correct order.
We have noticed that we are receiving an increased number of application forms that are mixed up and documentation is not in the correct order. When applications are received by the NHS Pensions scanning team, they are scanned as they have been received onto the member’s record.
Receiving the forms in the correct order will ensure the process of updating member records is smoother and we avoid any errors or confusion.