We can now confirm that the Greenbury 2021 window will open on 4 January 2021 from 9am.
Pensions online (POL) will be unavailable between 7am – 9am on the morning of the 4 January to allow for the Greenbury refresh from the previous year to take place. Please do not try to access POL between 7am – 9am whilst this important update takes place.
We have published a short guide on the Greenbury 2021 exercise. You can also find out more about Greenbury in our POL guides for employers.
The administration team have carried out a review of the 2020 exercise and have shared the following couple of points to note for this year in the aim of being transparent and providing a better user experience:
- Please avoid using the comments box on POL unless necessary as this prevents cases running through the system automatically. If a member was part of the exercise last year then previous year’s figures will be provided, so employers do not need to request this information via the comment box. Reducing comments will mean more submissions will run through automatically and therefore speed up the process.
- We appreciate that in the majority of cases the pay figures provided will be estimated and during last year's exercise we were asked to recalculate a number of cases after an individual's pay up to 31 March 2020 had been finalised.
- Due to the limited timescale we have to complete the exercise, which must correspond with the group financial reporting timetable for 2020/21, we will not be able to provide revised calculations once final pay figures are known.