In order to prevent double handling and potential delays, please only direct each query into the one relevant account. Please do not send emails to multiple accounts.
nhsbsa.pensionsemployers@nhs.net
- All general employer queries and case progress updates
- Any supporting documentation/information relating to a request
nhsbsa.stakeholderengagement@nhs.net
- Meetings and forums
- Educational needs
- Escalation issues
- Website and Ask Us information
Where possible please send attachments as PDF’s, as this avoids the need for us to print and allows quick uploads to our systems.
There are a number of other accounts we use to request information from employers. These accounts should only be used to respond with the requested information and not to generate new queries.
Please do not send emails to personal or multiple email accounts as they may not be dealt with in the appropriate time frames.
Any emails received from employers into incorrect email accounts will be deleted. An auto response message will prompt you to resend the email to the relevant account.