This accessibility statement applies to Healthcare Inequalities: Access to NHS prescribing and exemption schemes in England.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to:
- navigate most of the website using just a keyboard or speech recognition software (Dragon)
- listen to most of the website using a screen reader (including the most recent version of NVDA)
- zoom in up to 400% without the text spilling off the screen
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible, as:
- all hyperlinks open in new tab. This is not explained in the content next to the hyperlinks, however it is explained in the Definitions section
- charts and visualizations in the report use interactive elements that display values when the user hovers their pointer over them. It may cause accessibility issues to the users
- users will not be able to navigate through this report, or interact with the chart visuals if JavaScript is disabled
- the report contains multiple charts that users of assistive technology, such as screen readers, may have difficulty interacting with
- the report has links to external pdf documents which may have accessibility issues
How to request content in an accessible format
If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille, you can contact us by:
Email: accessibility@nhsbsa.nhs.uk
We’ll consider your request and get back to you in 5 working days.
This inbox is only for accessibility queries. This inbox is not for technical queries or IT problems. If you have a query that is not about accessibility, go to the ‘Contact us’ section of this page.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, you can contact us by:
Email: accessibility@nhsbsa.nhs.uk
This email address is only for accessibility queries. It is not for technical queries or IT problems. If you have a query that is not about accessibility, go to the ‘Contact us’ section of this page.
Contact us
For all queries not accessibility related, you can contact us by:
Email: dall@nhsbsa.nhs.uk
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
The NHSBSA is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
All hyperlinks open in new tab. This is not explained in the content next to the hyperlinks, however it is explained in the Definitions section. This fails WCAG 2.2 success criteria 2.4.4 (Link Purpose).
Charts and visualizations in the report use interactive elements that display values when the user hovers their pointer over them, it may cause accessibility issues to the users. This fails WCAG 2.2 success criterion 1.4.13 (Content on Hover or Focus).
Users will not be able to navigate through this report, or interact with the chart visuals if JavaScript is disabled. This fails WCAG 2.2 success criterion 4.1 (Compatible).
The report contains multiple charts that users of assistive technology, such as screen readers, may have difficulty interacting with. This fails WCAG 2.2 success criterion 1.1.1 (Non-text Content).
External PDF documents are not accessible in several ways, including missing text alternatives or missing document structure. View the accessible document policy of the organisation that published the document to report any problems or request documents in an alternative format.
What we’re doing to improve accessibility
We’re committed to making sure this website is compliant to WCAG 2.2 ‘AA’ standard.
Our accessibility compliance statement will be reviewed regularly. Every newly released website will be designed, built, and tested to meet ‘AA’ standards by default.
Preparation of this accessibility statement
This statement was prepared on 26 May 2022. It was last reviewed on 16 September 2024.
This website was last tested on 03 September 2024 against the WCAG 2.2 AA standard.
The test was carried out by the NHSBSA test and development teams. The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.
We tested all the website screens to meet ‘AA’ WCAG 2.2 standards, using manual and automated tests.
We run each webpage through automated Wave, Lighthouse and Axe accessibility tools then manually test with screen readers (NVDA) and standards checklists.
We run representative user journey tests through speech recognition software (Dragon).
These checklists contain standards that have been compiled using WCAG, the NHS service manual and the Government Digital Service (GDS) guidance.