In June, we advised you that the final phase of the system functionality to automate the AW171 process was complete and advised employers that AW171s are no longer required.
Recently, we have seen an increase in the number of e-mails from employers confirming the figures that have been electronically submitted. Once the figures are submitted either on the SD55E or through ESR you do not need to contact us to confirm the amendments.
The only time you need to contact us is for any amendments that cannot be made through the systems, such as the change to the lump sum amount or changes to the reason for retirement. These changes should be e-mailed to nhsbsa.pensionsemployers@nhsbsa.nhs.uk and we will raise the request for change on your behalf.
If you have a query relating to the revised amount, use this same email address, and the team will arrange for this to be investigated.