We have identified an increase in additional pension applications being rejected and rejection letters being sent to members where a member has elected to purchase additional pension via one-off lump sum payment.
These rejections have occurred because the additional pension team were not aware that a payment has been made by the member.
We understand that the actual payment may not be sent by you to our Finance Team until the next month’s pay date, and this may fall after the date you received it.
We ask that all employers email the additional pension team as you receive payment even if the payment has not yet been sent to our finance team. You can email them at nhsbsa.apavcreferrals@nhs.net.
This will avoid rejection letters being sent to members unnecessarily, and duplication of work streams.