The Department of Health and Social Care announced on 31 March 2025 that the deadlines for Remediable Service Statements (RSS) have been extended. This will ensure that we can provide robust, accurate statements that allow NHS Pension Scheme members to make informed decisions about their public service pensions remedy (‘McCloud’) benefits.
You can read the full statement on the UK Parliament website at: https://questions-statements.parliament.uk/written-statements/detail/2025-03-31/hcws566.
As the largest public sector pension scheme, the NHS Pension Scheme has made substantial progress towards implementing the McCloud remedy so affected members can make their choice with confidence.
We know this extension may be disappointing for affected members who will be waiting longer than expected for their statement. We apologise for any inconvenience this may cause. Technical complexities that extend beyond the NHS Pension Scheme, have affected delivery timelines for RSS. We continue to do all we can to issue RSS as quickly as possible to all affected members.
RSS delivery deadlines
Member class |
Number of members |
Deadline |
|---|---|---|
| Retired by 1 October 2023 – formerly unprotected and only legacy benefits in payment | 5,012 | 1 July 2025 |
| Retired by 1 October 2023 – formerly taper protected and only legacy benefits in payment | 25,827 | 1 July 2025 |
| Retired by 1 October 2023 – formerly unprotected and both legacy and reform benefits in payment | 14,376 | 1 October 2025 |
| Retired by 1 October 2023 – formerly taper protected and both legacy and reform benefits in payment | 21,275 | 1 October 2025 |
| Retired by 1 October 2023 – formerly protected and benefits in payment for remedy period | 241,233 | 1 December 2026 |
| Retired between 1 October 2023 and 1 July 2025 | 67,690 | 1 December 2026 |
| Active | 561,572 | 1 September 2025 |
| Deferred | 144,076 | 1 September 2025 |
If you have any questions about this update, you can contact us:
- Telephone: 0300 330 1346
- Outside UK: +44 191 283 8918
Our opening times are Monday to Friday, 8am to 6pm.
This article was last updated on 31 March 2025.